Certifications & Compliance 2019-12-16T11:51:15-05:00

Certifications & Compliance

ISO 9000 – Quality Management

The ISO 9000 family of quality management systems standards is designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements related to a product. ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles upon which the family of standards is based. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill.

Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over a million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today.

Mercury’s Alpharetta location has maintained ISO 9001-2015 certification since 2017.


This document outlines a set of minimal standard environmental test conditions (categories) and corresponding test procedures for airborne equipment for the entire spectrum of aircraft from light general aviation aircraft and helicopters through the jumbo jets and supersonic transport categories of aircraft. The purpose of these tests is to provide a controlled (laboratory) means of assuring the performance characteristics of airborne equipment in environmental conditions similar of those which may be encountered in airborne operation of the equipment.

Mercury provides DO-160 compliance in all of its products.


DO-178B, Software Considerations in Airborne Systems and Equipment Certification is a document dealing with the safety of software used in certain airborne systems. The FAA applies DO-178B as the document it uses for guidance to determine if the software will perform reliably in an airborne environment,[1] when specified by the Technical Standard Order (TSO) for which certification is sought. The introduction of TSOs into the airworthiness certification process, and by extension DO-178B, is explicitly established in 14 Code of Federal Regulations (CFR) Part 21, Subpart O

The Software Level, also known as the Design Assurance Level (DAL) or also ‘”Item Development Assurance Level”‘ (IDAL) is determined from the safety assessment process and hazard analysis by examining the effects of a failure condition in the system. The failure conditions are categorized by their effects on the aircraft, crew, and passengers.

Mercury provides DO-178B compliance in all of its products.


The DO-254 standard was formally recognized by the FAA in 2005 via AC 20-152 as a means of compliance for the design of complex electronic hardware in airborne systems. Complex electronic hardware includes devices like Field Programmable Gate Arrays (FPGAs), Programmable Logic Devices (PLDs), and Application Specific Integrated Circuits (ASICs). The DO-254 standard is the counterpart to the well-established software standard RTCA DO-178B/EUROCAE ED-12B. With DO-254, the FAA has indicated that avionics equipment contains both hardware and software, and each is critical to safe operation of aircraft. There are five levels of compliance, A through E, which depend on the effect a failure of the hardware will have on the operation of the aircraft. Level A is the most stringent, defined as “catastrophic” (e.g. loss of the aircraft), while a failure of Level E hardware will not affect the safety of the aircraft. Meeting Level A compliance for complex electronic hardware requires a much higher level of verification and validation than Level E compliance.

Mercury provides DO-254 compliance from level A through C, as defined in contract requirements.


This standard presents direction for effectively preparing, understanding, and presenting a Work Breakdown Structure (WBS). It provides the framework for Department of Defense (DoD) Program Managers to define their program’s WBS and also to defense contractors in their application and extension of the contract’s WBS. The common elements identified in MIL-STD-881C, Appendix L are: Integration, assembly, test, and checkout; Systems engineering; Program management; System test and evaluation; Training; Data; Peculiar support equipment; Common support equipment; Operational/Site activation; Industrial facilities; Initial spares and repair parts.

Mercury adheres to MIL-STD-881C in all Appendix L areas.


This standard establishes requirements for the emission characteristics of aircraft lighting and display equipment that is intended for use with night vision imaging systems (NVIS). It is applicable to all systems, subsystems, component equipment, and hardware that provide the lighting environment on aircraft where NVIS are employed.

Mercury adheres to MIL-STD-3009 for all Mercury’s night vision compatible products.


Manufacturing Readiness Level (“MRL”) is a measure used by Chandru and some United States government agencies and many of the world’s major companies (and agencies) to assess the maturity of manufacturing readiness serving the same purpose as Technology Readiness Levels (TRL) serve for technology readiness. TRL is a scale used to assess the level of development of new technologies on the basis of a systematic analysis. MRL levels can be used in general industry assessments, or for more specific application in assessing capabilities of possible suppliers. The Government Accountability Office has described it as best practice for improving acquisition outcomes. The United States Department of Defense (“DOD”) adopted the usage of MRLs in 2005, but the GAO continued to note inconsistent application across DOD components. In 2011, consideration of manufacturing readiness and related processes of potential contractors and subcontractors was made mandatory as part of the source selection process in major acquisition programs.

Mercury is TRL 9: TRL 9 is defined as an actual system “mission proven” through successful mission operations (ground or space): Fully integrated with operational hardware/software systems. Actual system has been thoroughly demonstrated and tested in its operational environment. All documentation completed. Successful operational experience. Sustaining engineering support in place.

Mercury is MRL 10: MRL 10 is defined as Full Rate Production demonstrated and lean production practices in place. This is the highest level of production readiness. Technologies should have matured to TRL 9. This level of manufacturing is normally associated with the Production or Sustainment phases of the acquisition life cycle. Engineering/design changes are few and generally limited to quality and cost improvements. System, components or items are in full rate production and meet all engineering, performance, quality and reliability requirements. Manufacturing process capability is at the appropriate quality level. All materials, tooling, inspection and test equipment, facilities and manpower are in place and have met full rate production requirements. Rate production unit costs meet goals, and funding is sufficient for production at required rates. Lean practices are well established and continuous process improvements are ongoing.


UK Defence Standard 23-009 refers to standardization in display size and bezel button functionality. Both have certain implications in Human Machine Interface (HMI) adaptability. As Mercury is a custom display manufacturer and integrator, Mercury products by their nature can adhere to this standard easily and more often easily surpass the minimum specification.


Similar to the UK Defence Standard 23-009, the NATO Generic Vehicle Architecture (NGVA) establishes some minimum objective specifications for interoperability. The NGVA has been distributed within NATO as STANDARD ANTO AGREEMENT (STANAG) 4754 and is in review. Mercury display products comply and exceed current specifications.


This ISO reference is used to amplify objective standard requirements for both the UK and NATO Generic Vehicle Standards. Mercury display products continue to meet and exceed current specifications, outlined in these documents.